Building a skills-first organisation

February 13, 2025 | Article

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Skills over credentials

Hiring for skills is 5x more predictive of job performance than hiring for education according to research by Mckinsey

Why forward-thinking organisations are putting skills at the centre of talent strategy

In today’s dynamic talent environment, a major shift is underway. Companies are moving beyond traditional credentials and embracing a more agile, capabilities-driven approach to hiring and development.

Skills-based organisations are redefining how talent is sourced, grown and retained. By focusing on proven competencies and ongoing learning, they are building more adaptive and high-performing workforces. The following sections explore three core pillars of this transformation: skills-based hiring, internal mobility, and AI-driven learning.

Skills-based hiring predicts performance better than credentials

Traditional hiring practices often rely on education and tenure as indicators of capability. However, this can overlook strong candidates who may not have conventional qualifications. Skills-first hiring places demonstrated ability at the forefront, and the results are compelling.

According to a 2022 McKinsey & Company report, hiring for skills is five times more predictive of job success than education, and over twice as predictive as experience. This means that actual competencies tell us far more about future performance than where someone studied or how long they’ve worked in a field.

By removing outdated filters, organisations can tap into more diverse and capable talent pools. Candidates who may have been dismissed due to lack of a degree can bring exceptional value when assessed through the lens of real-world skills.

Internal mobility and skills-first pathways boost retention and growth

Building a culture of internal growth is another hallmark of a skills-based organisation. When employees are empowered to move across roles based on their capabilities, it fosters deeper engagement and significantly improves retention.

LinkedIn Learning’s 2023 Workplace Learning Report reveals that employees who make an internal career move within two years have a 75% likelihood of staying, compared to just 56% for those who do not. This highlights the clear link between career progression and loyalty.

By defining clear, skills-focused career pathways—such as mapping the capabilities needed to progress from junior to senior roles—companies can retain and grow talent more effectively.

  • Greater retention – Employees are more likely to stay when they see opportunities to grow
  • Cost savings – Promoting from within reduces external recruitment expenses
  • Stronger culture – Internal growth nurtures organisational loyalty and shared purpose

Moreover, research shows that hires made through a skills-based lens advance at similar rates to traditionally hired peers, dismantling myths around the career ceiling for non-degree holders.

Skills-based pathways unlock hidden talent and reduce turnover – a win-win for employees and employers alike.

AI-powered learning personalisation drives efficiency

Artificial intelligence is playing a crucial role in transforming how organisations deliver learning and development. By using AI to personalise content and recommend training, companies can accelerate upskilling and close skill gaps with greater precision.

Research from HRO Today shows that early adopters of AI-driven learning programmes have seen training efficiency improve by around 57%. These tools can analyse each employee’s needs and learning style, curating content that’s timely and relevant.

  • Targeted development – Employees receive learning aligned to their goals and current skills
  • Improved retention – Tailored content is more engaging and easier to absorb
  • Operational efficiency – AI handles administrative tasks so L&D teams can focus on strategy

Examples include AI-curated courses, virtual mentors, and dynamic learning paths based on real-time performance data. This scalable approach ensures that skills stay aligned with business demands, keeping the workforce agile and future-ready.

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Your next step towards a skills-first organisation

The evidence is clear: a skills-based model outperforms traditional methods across hiring, retention, and development. Companies that prioritise competencies over credentials benefit from broader talent access, better job performance, and more internal growth.

Skills-first strategies help organisations respond to change with confidence. When employees are continuously learning and given pathways to grow, the entire business becomes more adaptable and resilient.

To future-proof your workforce, start by reviewing your hiring filters, invest in internal mobility frameworks, and explore AI-driven learning tools. By putting skills at the centre, you’ll be building not only careers—but competitive advantage.

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